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At Big City Dental of Chicago, we value feedback from our patients! We strive to offer state-of-the-art dental care in a relaxed, upscale environment. We always value the feedback of our patients so that we can continue to improve. We welcome you to use our easy feedback form.

Patient Survey

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Take a moment and read what some of our thousands of happy patients have to say about Big City Dental - Your Chicago dentist.(Just in case you are wondering, these are actual anonymous submissions we've received. We hope to hear from you soon!)

• I've been going to Big City for several years now, and the service and experience is consistently exceptional. I've always felt like I've received knowledgeable and skilled care from Dr. Kalensky and his team, and have no plans to ever go anywhere else.

• Big City Dental has been everything I'd hoped for in a dentist. From the friendly voice that answered the phone, scheduled my appointment and went over all costs involved (I don't have dental insurance), to the dental hygienist, to Dr. Kalensky. During my appointment, Dr. Kalensky went though, basically, everything that's going on in my mouth - from what I can work on now, to what might need to be done in the future. It was easy to see what he was talking about as they took photos of all of my teeth and displayed them in front of me as we discussed - so he was able to show me any areas of concern. Besides the great service, their office on Southport was beautiful too - relaxing, tranquil and very clean. Big thumbs up here! I've already told 2 of my friends about it who are looking for a new dentist!

• Big City Dental is the last dental office you will need to know about. Thoroughly professional staff of the highest quality. Fun and nice, too!

• I cannot recommend Big City Dental enough. My expectations are always met and exceeded. The staff is friendly and efficient, the equipment is state-of-the art, the atmosphere in the office is cheerful. I have been going to Big City for over ten years and have always been very pleased. I am smiling and my teeth look fabulous.

• Dr. Steve Kalensky and all the staff at Big City are amazing. The office is inspiring and runs like clockwork. I have been going here for more than 10 years and I can honestly say they've never kept me waiting. They utilize all the latest technology to streamline every aspect of your visit. Most importantly all the doctors, hygienists, and staff seem genuinely interested in making a connection with each patient. It makes this Big City seem like a small town where everybody knows your name.

• Very friendly, and knows what he is doing. He calmly gets the job done quickly and without any hassle, which makes going to the dentist easier than what I had before. He fixed some problems that I had and my teeth are improving.

• They greeted me by name even though I had not been in the office in over a year. The appointment was quick, and relatively painless, and the staff as a whole is very friendly.

• I was incredibly pleased with my experience as a new patient with Dr. Knabe. Lisa did an excellent job with my x-rays & it was great bonding with her over roller hockey. Thanks for the excellent customer service during my first visit to Big City Dental!

• Dr. Kalensky and his staff are just a great team. I was particularly nervous for my appointment and was put at ease. Plus, Dr. Kalensky is an excellent dentist.

• Personable, relaxed, seemed very knowledgeable and interested in answering my questions. I was very impressed with my first visit to Big City Dental and am planning on being a regular. They are extremely thorough doing an exam also.

• Dr. Kalensky is very intelligent and up-to-date on dental standards. He's also upfront on my situation and what can be done to fix any problems. Very thorough!

• They explain everything. I'm so used to not even knowing what a dentist is doing to my teeth. It's good to be treated as though I might actually understand what the dentist is talking about (even though I don't). Jk! :)

• Wow, there are so many things! extremely knowledgeable and friendly staff appointment flexibility! clean office! I have been a patient for almost 20 years and hope to be for 20 more!!

• Big City Dental has been giving me excellent dental care for over 12 years. The staff is professional and friendly and always make my visits as pleasant as possible.

• I am always very impressed with the friendly and professional atmosphere at Big City Dental. I have never had to wait for my scheduled appointment and the wide variety of services I have required have been as pleasant and thorough as possible. I always recommend Big City Dental to friends.

• We moved to the burbs but I still come to Big City Dental. It's the only service I still come to the city for. I've even given up my city hair stylists!!! Not only are Dr. Kalensky and all the hygienists excellent, everyone is friendly, courteous and professional. Keep up the good work and I'll keep coming to the city.

• I have always been very pleased with Big City Dental and have recommended it to many friends in the area. I am continuously impressed by the friendliness of everyone in the office and the amount of detail remembered about each patient. I feel that I am always receiving the latest in treatment and dental advice. Thank you!

• I've been a patient for a few years and I couldn't be happier with the services I receive from Big City Dental. The dentists, hygienists and front office staff are all friendly and professional, and they make the comfort of their patients a top priority during visits. I've recommended Big City Dental to several people over the years.

• I really appreciate the attention to detail and personal touch that everyone at Big City Dental has. Every time I have an appointment, everyone on the staff makes me feel completely comfortable and treats me like a neighbor, not a patient. I'm always impressed by the personal and professional manner displayed by all the employees. Keep up the good work.

• I always have a very positive experience at Big City. I never liked the dentist growing up because of the polishing. I mentioned that upon my first visit to Big City and it has never been an issue! The hygienists polish quickly and carefully, which is greatly appreciated. All of the staff are extremely friendly and helpful, I always feel like I am visiting friends, not the dentist.

• The doctors and all their staff are EXCELLENT! They are all very friendly, extremely professional and very informative. By far the best dental office I have ever been to. I will gladly recommend your office to anyone looking for a dentist in the Chicago area. Thank you all for everything and I look forward to a very long-term association with you all.

• I am SO impressed with the quality of care I have received at Big City Dental. Over the past few years, I have needed a lot of dental work. During all my procedures, from routine cleanings to surgeries, I have felt comfortable and confident that I had the full attention of very skilled providers. Everyone there has worked with me every step of the way to ensure that I was happy with the final product — I am ecstatic! I truly appreciate the friendliness of the staff, and it is a joy to go to the dentist! I don't know how many people can say that! I would highly recommend Big City to anyone!

• You're the most professionally pleasant medical office I've ever been to. All the staff are very aware of my appointments, billing, comfort, dental needs. I like the confirmations of appointments by phone or email. Just discovered your web site!
Visit Big City Dental for a new dental experience.

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  • "I love this office and would recommend it to anyone searching for a dentist. I strongly appreciate the way my questions are answered and everything is explained to me clearly. I feel lucky to have found a great dentist and plan to keep coming back as long as I am in Chicago!"
  • "Really impressed with every aspect of this practice. I appreciated how they leverage technology to provide me with information about my dental health. Every person I encountered was professional and warm. The place has a cool vibe too. Great Pandora playlist and interesting art on the walls. Happy to make this my new dentist."
    Ron R -3-10-2018
  • "Austin, the hygienist, is excellent. This was the most informative hygiene visit I ever had!"
    Dana - 8/25/2017
  • "Great job!!"
    Amy - 8/25/2017
  • "Michelle is great! Really excellent at what she does!"
    Joshua - 8/10/2017
  • "I love Steven Kalensky and his staff! Always fun and friendly and a yet a serious professional I trust!"
    Steve - 7/29/2017
  • "The office staff was very helpful with the parking situation and both dentist and hygienist accommodated my time constraint all while still being thorough."
    Nicole - 7/27/2017
  • "Every single person who works here is both highly competent and genuinely friendly."
    Tom - 7/25/2017
  • "Dr. Kalensky is gentle, caring, top-notch professional who pays attention to every detail in the practice, in order to deliver quality dental treatment efficiently and painlessly."
  • "I've been coming to Big City for decades (since it was "Always There" across the street. No matter the name, Dr. Kalensky and his staff have always been superb, super helpful, friendly, on it and it's actually a pleasure to go to the dentist. Wait? Did I say that? Yes, I did. It's a pleasure to go the dentist at Big City. Had a new (for me) hygenist this time, Austin, and she was fantastic! Thanks for all your years of service to everyone there. I greatly appreciate the work you do and am grateful for it."
  • "It was great to see everyone again, I appreciate being treated as a friend from the time I strut in, to the time I check out. Austin did a fabulous job on my
    teeth and gums, so clean and sparkling ."
    Phil Z
  • "For all the dentisit i have ever been to this is the best ,i would not go anywere else"
    Henry - 7/18/2017
  • "5 Stars as always!"
    Carl P-2-21-2018
  • "Professional, friendly and pleasant."
    Concordia H- 1-23-2018
    Nels B- 1-15-2018
  • "I appreciate how Dr. Kalensky makes me feel like a partner in the decision marking. The staff is all warm and welcoming."
    Susan M-1-12-2018
  • "I always recommend Big City. The best."
    Sandra C-1-12-2018
  • "Big City Dental is the best! Dr. Kalensky is wonderful and the technicians are always really great. Thank you!"
    Stephanie Z-12-12-2017
  • "The team always does a great job. Alice is excellent."
    Clare L-12-2-2017
  • "I have been a patient of Big City Dental for over 20 years and have always received top quality care, respect, and support. I can honestly say I enjoy going to the dentist!"
  • "Dr. Kalensky performed the most thorough dental exam I've ever had in my life. The assistant, Lisa, was quick and efficient. The hygienist, Casey, did an excellent job."
  • "Dr. Kalensky and associates make going to the dentist a pleasure!"
    Neil H-5-3-18
  • "I learned so much about my teeth from my dentist!"
    John P-6-2-18
  • "I have been a patient for many years and they have always taken great care of me. The staff is always friendly, courteous and concerned for my health and comfort. I would recommend them to anyone."

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